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Customer Portal in Ultro ERP

Enhance Customer Experience & Streamline Service Delivery

Ultro ERP’s Customer Portal offers your clients a dedicated platform to track orders, request support, and access invoices, enabling transparency and improved satisfaction.

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Centralized Customer Interaction & Support

Facilitate seamless interactions with your customers by providing real-time order tracking, support ticketing, and easy access to financial documents.

Designed for diverse industries, the portal integrates with sales, support, and billing modules to deliver holistic customer engagement.

Order Tracking

Real-time Order Tracking

Customers can monitor their orders at every stage, from placement to delivery, ensuring transparency.

Support Ticketing

Provide your customers with instant access to support requests, status updates, and resolution tracking.

Support Tickets
Invoices & Payments

Invoice & Payment Access

Customers can securely view their invoices, payment history, and download documents as needed.

Integrated Account Management

Synchronize with CRM and billing to provide a unified customer view and personalized engagement.

Account Management

Key Features of Ultro Customer Portal

Order Tracking
Real-time Order Tracking

Enable customers to track order status seamlessly and stay informed throughout the process.

Support Ticketing
Support Ticketing

Provide a dedicated channel for customers to submit, monitor, and resolve queries efficiently.

Invoice & Payment Access
Invoice & Payment Access

Allow customers secure access to invoices, payment reminders, and transaction history.

Account Management
Integrated Account Management

Synchronize customer data across CRM, sales, and billing for a unified experience.

Elevate Your Customer Engagement

Empower your customers with transparency and quick access to services, enhancing loyalty and satisfaction.

Benefits of Ultro Customer Portal

Improved service delivery, transparency, and customer satisfaction.

Enhanced Customer Experience

Provide easy access and visibility to customers, building trust and satisfaction.

Faster Issue Resolution

Efficient support ticketing enables quicker responses and problem solving.

Streamlined Billing

Easy invoice access and payment tracking improve financial transparency.

Secure Customer Data

Comprehensive security features protect sensitive customer information.

Customer Portal Highlights

  • ✔ Real-time order tracking & updates
  • ✔ Online support ticketing & resolution
  • ✔ Secure invoice access & payment history
  • ✔ Integration with CRM & billing
  • ✔ Mobile-friendly interface
  • ✔ Automated notifications & alerts
  • ✔ Role-based access & security
  • ✔ Customizable dashboard & reports

Ready to Enhance Your Customer Experience?

Schedule a demo to discover how Ultro’s Customer Portal drives engagement and satisfaction.

What you will get

Transparent Customer Interactions

Faster Support Response

Secure Document Access

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